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Resume

Experience

October 2020 - Present

Instructional Design Contractor

Parallel Designs, LLC.

  • Design and develop eight eLearning modules using Adobe Captivate for a non-profit organization working with K-12 students for Inquiry Based Stress Reduction.

  • Solicit client requirements, communicate project progress and timeline with client, and coordinate with team members to meet deliverable targets.

July 2020 - November 2020

Digital Media Coordinator and  Instructional Design Intern

The Inn at Turkey Hill

Bloomsburg, PA

  • Work closely with SMEs to create LMS training for current and new hire employees and COVID-19 safety training with print guides for staff and managers.

  • Create a social media strategy to increase customer engagement and outreach. Design and create content using Canva and coordinate social media accounts using Hootsuite.

August 2019 - August 2020

Graduate Assistant

Bloomsburg University of Pennsylvania

Bloomsburg, PA

  • Redesigned six competency modules for Bloomsburg University Social Work Department using Articulate Storyline 360 and Vyond.

  • Converted in-person lessons to asynchronous eLearning modules for Bloomsburg University MSIDT department using Articulate Rise. 

  • Developed training for Microsoft Office 365 and Zoom using Articulate Rise and Camtasia for Bloomsburg University faculty and staff.

July 2019 - Present

Front Desk Receptionist

The Inn at Turkey Hill

Bloomsburg, PA

  • Maintain inn reservations and facilitate guest registration, payments, and resolve guest concerns. 

  • Provide customer service and coordinate with other departments to accommodate guest needs.

October 2015 - February 2017

Administrative Assistant 

Elmore Engineering Services, Inc. 

Boyertown, PA

  • Maintained in-house project progress logs and communicating/prioritization efforts with employees.

  • Responsible for basic accounting tasks in QuickBooks including bill payment, writing checks, managing time cards, overseeing monthly invoices.

  • Arranged travel, scheduled meetings, compiled reports and carried out specific research for projects.

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Education

2019 - 2020

Bloomsburg University

Master of Science 

  • Studied the theories and practical uses of designing and developing instructional and training materials.

Instructional Design and Technology

Concentration in Learning Experience Designer

2019 - 2020

Bloomsburg University

Certification 

eLearning Specialist

  • Studied the theories and practical uses of integrating interactive online technologies into both educational and professional training environment.

2010 - 2015

Bloomsburg University

Bachelor of Arts

Political Science

Russian and Eastern European Studies

  • Studied political thought and theories, political systems, and  global issues.

  • Studied the Russian language and cultures of Eastern Europe. Completed two study abroad programs: Jagiellonian University in Krakow, Poland and Financial University in Moscow, Russia.

Technology 

Adobe Captivate

Adobe Connect

Adobe Illustrator

Adobe Photoshop

Articulate Rise 360

Articulate Storyline 360

Audacity

Basecamp

Camtasia

Canva

Hootsuite

Trello

Vyond

WordPress

Zoom

Skills

Animated Video Development

Audio Production | Editing

eLearning Development

Graphic Design

Quality Assurance

Instructional Design

Project Management

Social Media Coordination

Storyboard

Languages

English (native)

Spanish (beginner)

Russian (beginner)

© 2020 Rachael Rapella

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